LTR, Tweed Horizons, Newtown St Boswells, Roxburghshire, Scotland, TD6 0SG
A WARM WELCOME TO TRAVEL AGENTS
We love working with luxury Travel Agents who are looking for a highly respected, well trusted and experienced DMC for Scotland, England or Ireland. The majority of the Travel Agents we have worked with over the last 20 years come back to us again and again with their top clients. We now consider many of these luxury Travel Agents friends – see our interview with some of our loyal Travel Agent friends.
Loyd & Townsend Rose will take on all the strain from you, the Travel Agent, to make sure that your clients are exceptionally well cared for throughout their stay. As a luxury travel company, we make it our business to fully understand the requirements and wishes of your clients and we then match those by using our destination management expertise. Having spent over 20 years as luxury travel professionals looking after our own clients, as well as clients through luxury bespoke travel agents, we understand how important it is to exceed all expectations when creating unique experiences. We believe this is reflected in the amount of repeat and referred business we receive.
We also understand that we are looking after your clients and we treat that relationship with care and respect at all times.
We organize everything for your clients once they arrive in the UK or Ireland. They will be met at the airport and driven, by one of our loyal drivers, to the Stately Home or Castle they are staying in to be met by the staff who will be looking after them for the duration of their stay. We can organize all manner of entertainment and activities for your clients. We are very used to multi-generational family groups with family members wanting to do different activities or excursions during the day. There is always something for everyone to do.
As well as organizing castle stays and vacations in stately homes, we also arrange luxury bespoke tours around the UK and Ireland creating unique travel experiences. Sometimes, we are asked to find a country house for a group to stay at for a week followed by another week of visiting different parts of the country staying in small, boutique hotels along the way. We are a team of luxury travel professionals and with our experience and knowledge, we can arrange for groups to have a truly authentic time by visiting areas of the country that are less well known but equally beautiful and interesting.
We visit the United States most years and have always been made to feel very welcome and have been well looked after by our luxury Travel Agent friends. If you haven’t worked with us before but are interested in finding out more about Loyd & Townsend Rose the luxury travel agency, or perhaps would like to meet us in person, please do get in touch at + 44 (0) 1835 824642 or US Toll Free + 1 866 842 7550 or at email@example.com.
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WHAT OUR CLIENTS SAY
Andrew, you are a pleasure to work with. You are knowledgeable, have a great sense of humor, and are quick to respond to any and all requests. My clients were delighted with the rental property we booked through you, and I have recommended you and your company to my fellow agents who are looking for wonderful service and high quality products.
It was our great pleasure to work with Andrew and his team. We had a large family group of 32 that required significant coordination, varied activities and detail. Andrew provided seamless management and exceptional recommendations for excursions, activities and entertainment. Our family said it was their best vacation ever! Thank you for your extraordinary service and trip management!
I highly recommend Loyd & Townsend Rose for planning and executing your next vacation. Andrew Loyd has arranged for some pretty amazing trips for our group for the past 3 summers in Europe. They network with the best to create some rather magical memories! Thank you Andrew.
Andrew Loyd was a pleasure to work with in putting together our 2 lovely weeks at Sibton Manor in Suffolk in September of ’18. He assisted in locating a large Manor with special requirements and negotiating dates and price with Wilderness Reserve, the owner. Leading up to and during our visit, he interceded with many of the details involved in successfully getting 24 persons each week for two weeks happily situated. He even helped me order and have delivered a great deal of wine and spirits when I was having some difficulties locating and paying for it while out of the country. For all this and much more I, as organizer, remain extremely grateful.
My wife and I have used Jonathan at Loyd & Townsend-Rose for several years now on many occasions, without a hitch, without really even a minor flaw. His ability to find ideal homes for us, whether with family or with friends, or both, in England, Spain, and Italy has been extraordinary. There seems to be an innate ability to match locale, dwelling and service with our needs, giving us everything we desire in superlative terms. How lucky we have been, and how grateful we are!
“Dear Andrew, We all wanted to say a very big thank you not only for organising our wonderful trip to Lethendy but also for the surprise piper who arrived last night to pipe us into dinner! Mum told me that you had organised it for us – that was so kind of you. Lethendy was all that you had described and more! We were greeted and treated with such kindness and care. The children had a whale of a time and loved both Vicky and David. We all felt very much at home and really didn’t want it all to end … “
“Well, you did it. It was a fabulous trip. The properties, the pace, the sights, the countryside, the people, food and trekking. Thank you so much. We feel as though you gave us special attention and really appreciate it. Your insights and guidance were highly focussed and just perfect. I, too, will miss our communications and you making us feel so unique.”
“It was a spectacular weekend. We and our guests had a terrific time. The castle was exceptionally comfortable and we all felt completely at home thanks to the understated but highly efficient service and support they provided. Food was also amazing… a truly memorable party. We are very happy.”
“We will never be able to thank Jonathan and Kirsty enough for a spectacular trip and events. Everything was truly magnificent, and the honoree felt love, beauty and fun everywhere. I know none of us realized what an undertaking the events would turn out to be, but at least afterwards we can confirm they were huge successes. You will of course be top of our list to recommend for trip, event, experiences etc. in Scotland.”
Do you normally work with travel agents or directly with the client?
We have some clients who come directly to us and we work with them building up our relationship so that we end up working with them year after year on different trips. However, we also have many private travel agents with whom we work regularly and have become long standing friends. They come back to us regularly when they have clients wanting a luxury vacation in the UK or Ireland. We are a DMC and we provide all the ground concierge and itinerary planning for the travel agents to give to their clients.
Why would we use a travel agent if we could organize it ourselves?
We are DMC luxury travel operators and have extensive knowledge of the UK and Ireland. Our travel experts are passionate about providing the best and most unique experiences for all who travel with us. Over the 20 years we have been in business we have built up strong relationships with all our loyal suppliers and we only use the best in their fields. We can save you so much time as we have the knowledge at our fingertips.
What size groups do you normally have?
We have many different sizes of groups from large, multi-generational family groups of 20-30 people staying in a private house and using that as their base, groups of friends wanting to spend a week playing golf of around 10-15 people again staying in a private house for the week and then smaller groups of between 2-8 people wanting to tour Scotland, Ireland or England staying in delightful boutique hotels and other hidden gems that we find for them. We are willing to consider any number to see if we can help.
SPEAK TO ONE OF OUR EXPERIENCED TRAVEL CONSULTANTS